Why isn't my hardware showing up on the map on the Dashboard?

Why isn't my sensor station showing up on the map on the Dashboard?

If your hardware is not showing up on your map, you need to press the reset button identified by the red box below.



The GPS coordinates will update the next time the sensor station sends data to the base station.


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      There is no limit on the number of sensors that can transmit data back to a single base station. One of our customers had 50 sensors that communicated to one base station!
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      Open the electronics box and press the button outlined in red below.  Sensor Station Reset Button You're all set! If you're still having trouble, check out our sensor station cheat sheet guide. 
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      Our sensor stations can transmit to a base station that is 1 to 2 miles away.  Line-of-sight (rather than range) to the central base station is the most important factor to consider when choosing where to install your sensor stations.
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