How do I change my software subscription?

How do I change my software subscription?

Keep reading to learn how to upgrade, downgrade, or cancel your software subscription.

Sensor stations, sensor stations with an add-on rain gauge, and base stations with an add-on rain gauge each require a software subscription. 

1. Click on your profile in the upper right hand corner of the Dashboard, then select Settings.



2. Click Profile + Billing.



3. In the Billing section next to Data Plan, click the Change Plan button.



4. Change the software subscription by selecting or unselecting the checkbox next to each unit. Click Save to change your subscription.


    • Related Articles

    • What software do I need to complete installation?

      No software required for installation - just for viewing data! Trellis' Dashboard is available at http://dashboard.mytrellis.com. This website, together with your login information you receive during signup, is all that you need to complete the ...
    • How do I change my text notifications?

      1. Click on your profile in the upper right hand corner of the Dashboard, then select Settings. 2. Click Notifications. 3. If you'd like to change where you'll receive text notifications, change the phone number and click Save. 4. If you'd like ...
    • How do I change my email notifications?

      1. Click on your profile in the upper right hand corner of the Dashboard, then select Settings. 2. Click Notifications. 3. If you'd like to change the email address receiving notifications, type in the new address and click Save. 4. If you'd like ...
    • Will my data subscription automatically renew or will I be sent a bill?

      If you lease Trellis hardware through a managed service account, your data subscriptions renew automatically. If you own Trellis hardware, your data subscriptions are month-to-month and can be canceled at any time.
    • How do I change the credit card on my account?

      1. Navigate to the Settings page. 2. Click Profile + Billing. 3. Click Change Card. 4. Enter your new credit card details and click Add Card. This will save your new card. For security reasons, your old card is not visible.