Will my data subscription automatically renew or will I be sent a bill?
If you lease Trellis hardware through a managed service account, your data subscriptions renew automatically.
If you own Trellis hardware, your data subscriptions are month-to-month and can be canceled at any time.
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How do I change my software subscription?
Keep reading to learn how to upgrade, downgrade, or cancel your software subscription. Sensor stations, sensor stations with an add-on rain gauge, and base stations with an add-on rain gauge each require a software subscription. 1. Click on your ...
How do I export my data?
Whether it’s for your own personal records or for cost-sharing government programs, our export feature allows you to download and save all kinds of useful data! Click on the field that you want to export data from. If you want to export your ...
How do I archive my data from the season?
When the season is complete, get the most from your data by archiving it and being able to analyze anytime! With the archive feature, you can now save either field or hardware specific data within your Trellis dashboard. If your hardware is in a ...
How long will the sensors themselves last?
The current expected lifespan of a probe is ~2 to 3 years. This estimate assumes proper care is taken when uninstalling sensors and between seasons.
How do I view data from my sensor stations?
Soil moisture, temperature, & weather data can be viewed anytime on the Trellis Dashboard via our website or by using our mobile app.